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Reviews Vancouver Four Seasons Hotel

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Guest Reviews of the Four Seasons Hotel Vancouver
June 23, 2011
We, family of 3, stayed in a gold executive suite for 3 nights and we regret choosing this hotel. This was our first time in Vancouver and we chose this hotel thinking," We can't go too wrong with a Four Seasons," but we did.

The hotel is old and dated. It needs a serious renovation.

Our room was spacious with two bathrooms but it was musty, the furniture was old and uncomfortable for sitting. The bathrooms were small, the tubs small, the water flow in the shower feeble and we had to use the blow dryer to clear the steam off the mirror.

The gold executive suite didn't have a coffee maker, no complimentary water -- $7.50 each for the two bottles thoughtfully left on the bureau top -- and the wireless was not free. They had a coffee station in the lobby in the morning, but it ended at 8am. They had very small take-out coffee cups and tiny pastries in small numbers which were slow to be refilled. Very reminiscent of a Hampton Inn. Nothing against the Hampton Inn, but I don't think they pretend to be 5-star. After the first day, we opted for Starbucks which was right across the street. If you're going to do coffee stand, do it right!

The location is great and the concierge service is good, but with all new great hotels opening around town, I'm afraid the Four Seasons falls a season short. We were expecting much more from a gold executive suite at a Four Season's for 585 CAD+/night. We would certainly not stay here again.

Guest Reviews of the Four Seasons Hotel Vancouver
June 20, 2011
This was a great hotel. It was clean and spacious and everything you would want a business hotel to be like. It did, however, change my idea of a Four Seasons hotels. Since this is only the second Four Seasons I have visited I don't know much about their standards, but I can tell you the first one was a lot nicer hotel overall. I don't think Four Seasons's Vancouver property provided the personal attentions to its guests that hotels in its class should. For example, the water was $7.50. When you're paying that much each night for a room you expect it to include a little more and not just sleeping accommodations. I once read a statement by a Four Seasons spokesman about why they don't have a rewards program. He said their hotels 'ask what type of water their guests want instead of simply just giving them free water.' In this sense the hotel fell short.

Guest Reviews of the Four Seasons Hotel Vancouver
June 13, 2011
service: very good. if you wanted, they would clean your room in the am , and have bed turndown service at night concierge was helpful directing us
room: clean. comfortable bed. on the small side. internet was included
good downtown location. short walk to the convention centre
fancy toiletries.
there's a computer just for printing out your boarding pass
gym: some machines, they have daily free aerobics classes. went to a session and got a private workout with the trainer.. pool is not too small however you swim outside for half of it. and in April in Vancouver it can be chilly outside

Guest Reviews of the Four Seasons Hotel Vancouver
June 7, 2011
This is a great hotel and I was very impressed with the service. I have never seen such friendly an helpful staff before. Even though it is a big hotel , the people who worked there greeted me by the name always.

The rooms are luxurious and the hotel has a nice pool and restaurant. It is located on top of the pacific mall , so its great for shopping. Its also about a 10min walk from the waterfront. The Canada line entrance is also right next to the hotel.

The only problem with the hotel is, is that it does not have a see view, but I guess the location makes up for that if you are there for business or shopping.

Guest Reviews of the Four Seasons Hotel Vancouver
May 26, 2011
The hotel is centrally located with 2 skytrain stations under the hotel: Granville & Van. Centre. You are only a short walk from everything (Robson, waterfront, bars). Check-in/out were quick and easy. Our room was checked/cleaned 2x a day. Free newspaper everyday. No complimentary water.

A couple of things annoyed me. The curtains don't cover all of the window, leaving a slit of sunlight thru. Once the sun is out, you'll know it. When you come back to the hotel, you can't access the elevators from the ground floor, but have to go all the way back to the lobby. The lobby wasn't impressive, for a 5*.

When it's quiet, you can hear the skytrain, but that's the price of convenience. The hotel's restaurant is very popular and has a good rep. (looked amazing). Didn't try it but I would definitely dine there next time.

I would stay again.

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Vancouver Four Seasons Hotel
791 West Georgia Street
Vancouver, BC

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