Reviews Coast Plaza Hotel Vancouver Downtown

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What Guest are saying about the Coast Plaza Hotel Vancouver

December 13, 2011
This is probably about the 10th time I have stay at the establishment so I thought I would finally write a little review on my current stay in this Hotel.

First off I want to mention that this was a Priceline reservation and prior to the reservation I went in and requested a Upper Floor room. Of course the people in reservation were quick to advise me that with this type of reservation nothing is guaranteed. Of course with me being a frequent Priceline/hotwire user this did not phase me.

We arrived at the hotel around 4:00 p.m. Pulled into the parking garage, no parking attendant on duty with a sign that says "will return in 15 minutes". Well what to do? Well we went ahead and went on in and checked in. Everything was fine with the parking, just remember to bring your license plate number to the front desk.

Check in process was smooth, except he proceeded to tell us that the highest floor we can obtain with a Priceline reservation was the 10th floor. Wasn't to thrilled about that considering there are about 34 floors of rooms in this hotel. But, the 10th floor was acceptable. Of course, he was willing to upgrade us for $20. a night to a higher floor. No special occasion for this trip so "no thanks". But at the very end of the process he said he will put us on the 17th floor. "Score!" It pays to be nice.

Parking: $25.00 per night. Ouch!!! (Never understood why hotels charge for parking for their guests, but we all know the word "GREED" don't we). HINT: If you self park your car on the other side of the hotel off of Nelson Street and use the automated machines it is only $20.00 a night and it is still the hotel parking garage. I mentioned this to the front desk and they had no idea about it. Go Figure.

Pets: $25.00 per night which is about standard to Vancouver hotels. However, this hotel is the best for pets as it is only a few blocks from the park. HINT: There is a off leash dog park South on Comox street about 8 blocks.

Elevators: We had no problem with the elevators except when we checked out. Took us forever to get an elevator down as everyone was leaving at the same time. Otherwise, I felt they were acceptable.

Room: I thought our room was very clean and the view nice. They now have LCD TV's in the rooms which I don't remember them ever having before. We had a full kitchen which was nice. One of the floor lamps was very wobbly and all I had to do was re-tighten it up. Not sure why housekeeping had never done that. Bathroom was pink and clean. How cool is that!!! Overall even though furniture and fixtures were a little outdated, I was happy with my room. It was very quiet at night. It was even missing a can opener and the promptly brought one to our room.

Pool/Gym: They have free access to the gym next door, they won't tell you this when you have a Priceline reservation, but I have stayed there before and the gym is nice. The pool and Jacuzzi area was nice and the Jacuzzi was hot and the locker room with sauna was clean.

Check out: Automated check out from the television which I always like.

Well that pretty much sums it up. Overall I was happy with this trip. I don't think I would care to pay full price for this hotel especially in the summer months, but for a priceline/hotwire reservation it is very nice.

Room Tip: I would go with higher floors away from the air conditioning units. Air conditioning units are on the Northeast side of the building. Corner rooms are nice but I have stayed in the middle and those are nice as well.

Guest Review of the Coast Plaza Hotel Vancouver
December 2, 2011
My room was not clean. There were TOENAIL clippings on the carpet by the bed. Sink and tub were not cleaned thoroughly. I complained at the front desk and they didn't try hard enough to make things right for me. I ended up with no compensation for my awful experience but the promise to "take good care of me next time". There will never ever be a next time.

Guest Review of the Coast Plaza Hotel Vancouver
15 November 2011
My husband and I stayed at this hotel for one night as part of a weekend vacation package that we won through a radio station giveaway. We checked in about 2 hours early, and were given a room right away, which was in a fairly quiet corner on the 17th floor. For a standard/basic room, it had a great view of the mountains, highrises and a sliver of English Bay.

My first impression of the staff was great. The bell staff are extremely amiable and friendly. They helped us with finding a taxi and directing us to a few tour stops we did on the trip. The front desk clerks were very kind and helpful during the entire trip. I was a bit apprehensive at first to stay at this hotel, after reading that this is a converted residential apartment block built in the late 1960's or early 1970's and converted into a mixed-use commercial hotel. The beds were brand new and very comfortable. The duvets and bedding were also brand new. However, the 1980's Dynasty crystal lamps and chintzy curtains didn't compliment the great bedding. The bathroom is another story. You kind of walk three decades into the past as you walk toward the bathroom. The bedding and television (flatscreen) seem to be from this actual decade, the furniture and curtains are from the 1980's, and the fridge seems to be from the 1970's. The bathroom is very outdated. Hopefully, they are doing remodeling and upgrades in phases, starting with the bedding and television sets. The tub is one of those old ceramic larger tubs from the 1960's, and the toilet is purple. The wallpaper seems to have been changed in the 1980's. A classic Honeywell thermostat sits on the wall, and mirrors our outdated one from our 1950's home.

Even with the eclectic hodgepodge of furnishings and styles, the room was fairly quiet and comfortable (even with a large convention taking place in the hotel during our stay). The swimming pool was in the basement, and it was very large and clean. One problem is the very cramped and slow elevators. We waited for an elevator for 7 minutes before giving up and sojourning up the stairs. And when you do get an elevator, it barely will accommodate 5 people comfortably. Try that with lots of luggage. All in all, the hotel does need some more work, but I think they are heading in the right direction. This location can boast a convenient trek to Stanley Park and Robson Street, as well as a short journey to a built in mall downstairs in case you forgot to pack that must-needed amenity, such as a portable umbrella, to weather a rainy November Vancouver day.

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Coast Plaza Hotel Vancouver
1763 Comox Street
Vancouver, BC

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