Hotel Review of the Westin
Hotel Whistler
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Hotel Review of the Westin
Hotel Whistler
Feb 11, 2011
My husband and I recently went to Whistler for the very first time and
we have to say, it was a wonderful experience. We stayed at the Westin
for 4 days/nights and are starwood gold preferred members. We also are
owners of villas on Maui and Kauai.
First of all, we expected to be treated extremely well because 1) it was
our honeymoon and 2) we are owners at 2 properties. While we did receive
a room on the concierge level (ninth floor), we were a little
disappointed that we were not upgraded from a junior suite.
That being said, here are the pros and cons from our trip:
Pros: Room was decorated well, lobby is beautiful, vaulted ceilings on
the 9th floor are impressive. Kitchen is small but livable, bed is
comfortable. Fireplaces are nice and easy to turn on/off. The location
is stellar, right next to the Whistler gondola.
Cons: When we checked in, $400 was "held" on our debit card.
Unfortunately it was the only card we have as we do not like to keep
debt, so that money was unusable for our trip. Gravely disappointing as
this limited our activities for the rest of the trip. They said usually
the hold is $200, but "for some reason" ours was $400.
The price for parking is absurd. The thermostat never got to the
temperature we set it at. We were very warm in our rooms and had to keep
the tiny window open. The room was about 71 the whole time and we like
it cooler.
Bathrooms are small. We're used to larger bathrooms at Westin, with the
dual shower head, and this did not have it. A little disappointing.
The restaurant was not good...there are so many other options in town,
we made a mistake of eating here.
Even with that said though, I believe the hotel is very nice and really
does live up to it's expectations. We were just disappointed by a few
things but nothing that would deter us from returning to the property.
We wish they had gone above and beyond for our honeymoon, but oh well,
we werent going to let that ruin the trip.
Hotel Review of the Westin
Hotel Whistler
Feb 11, 2011
Very enjoyable stay at Westin Whistler, definitely lives up to the
Westin name. Big property, but warm, chateau-y feel. Lobby and room were
nice and spacious, and proximity to the lifts made everything very
convenient - went from parking to their rentals (which takes the Edge
card rentals) to the lifts in under 20 mins. All the staff we dealt with
were very friendly and helpful. The check-in process was a breeze
(thanks Kris! Our room wasn't ready yet but he made sure picking up the
room keys went very smoothly after a day on the slopes)
Room was comfortable, and the bathrooms a good size. Food in the hotel
okay, but it's nice to venture out into the Village anyway =) Would
recommend this hotel, and would definitely stay here again!
Hotel Review of the Westin
Hotel Whistler
Feb 9, 2011
This is the second time I have stayed at the Westin in about the last 5
years. Other years I have stayed at the Pan Pacific Mountainside.
Location for both is superb for proximity to the lifts for Whistler and
Blackcomb. Rooms and clean and comfortable. Pool area and hot tubs is
very nice, but very busy with kids on the weekends. You won't get a
romantic dip in the hot tub on the weekends. Wifi is expensive, and you
have to pay $6 per day to leave skis/snowboards with the valet in the
lobby -- but as you aren't allowed to bring skis and boards to your room
(which is understandable), don't charge me $6 for the 'privilege.' I did
not try out the restaurants -- Whistler has a lot of options otherwise.
Overall, very good hotel, good staff, etc.
Hotel Review of the Westin
Hotel Whistler
Feb 7, 2011
It was my first time in Whistler and really liked it. As an "adult"
child, I tagged along with my parents. We ate most of our meals at the
hotel, some of which were through banquets, and they were all fantastic.
The rooms were nice, although the bathroom was a bit small and there was
not enough light. The pull out couch I slept on was not very comfortable
either. The room was super clean and up to date, and all the little
amenities in the room were nice, it was really comfortable. It was a
great location, right on the hill. I used the gym and they had really
nice equipment. Also used the locker room facilities, and the steam
room, which was really really nice! I really enjoyed my stay!
Hotel Review of the Westin
Hotel Whistler
Feb 5, 2011
We stayed one night in the Westin and was very impressed. The hotel
itself is very nice and located right beside the Whistler gondola - roll
out of bed, down the staIrs ( via the shower obviously!) and you are on
the gondola.
For whatever reason, and mainly down to dopiness on my part, we were
high maintenance guests and the service level was fantastic. We got to
check into our room at 8.30. I got 2 parking tickets which the hotel
staff sorted out for me. I left my keys behind and they arrange to have
them posted straight away. The staff gave very good recommendations
about where to go etc and were very helpful with logistics -checking the
weather, lift openings, prices etc I generally like Westin hotels but
have had some mixed but mostly experiences. This was definitely one of
the good ones! Would be back here in a shot!
Hotel Review of the Westin
Hotel Whistler
Feb 1, 2011
I generally choose Starwood properties for all my business travel, and
we've stayed at the Westin Whistler for ski trips several times as well.
Overall, it's a fantastic property with a very accommodating staff and
great amenities.
The pool/hot-tub area is in my opinion, one of the best in Whistler. The
rooms are spacious and always in great condition. During our last stay,
we had a small blemish on the bed comforter, and without missing a beat,
the housekeeping staff arrived to replace the linens...and were friendly
during the process!
The Guest Services Managers are also great - I recently spoke with
Daniel regarding an upcoming late March stay with SPG points and he was
very helpful and pleasant on finding the best way to book our stay.
I travel quite a bit for work, and many times will see hotels start to
tarnish after awhile, but having stayed at the Westin Whistler several
times over a multiple years, it's apparent that the management knows
what they're doing to keep their guests happy.
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Westin Hotel Whistler
4090 Whistler Way
Whistler, BC V0N 1B4 CA
Call Toll Free 1-866-676-7078 Promo Code: HBC3386 |
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